Refund policy

Return and Refund Policy

Thank you for shopping at Aesthetickeposters.com. Please read this policy before ordering.

Replacement

Accepted only if the product is damaged, defective, or incorrect. Not accepted for change of mind, wrong size/design selected or low-quality customer uploads.

Custom Orders

Custom and personalized products are non-cancellable and non-refundable once ordered. Please double-check all details (size and paper) before placing your order.

To Claim a Replacement

To report damage/missing items:
Step 1: Record an uncut, continuous unboxing video showing the sealed package.
Step 2: Email the video and order number to support@aesthetickeposters.com within 24 hours of receiving the order.
Step 3: Wait for our team to verify. Replacements will be processed only after we approve your claim.
Important: Claims without an uncut unboxing video will not be accepted.

RTO / Failed Delivery

If delivery fails due to a wrong address, unavailability, or refusal, reshipping is only possible after paying the shipping charges. No refund will be provided for the product.

Contact

For help, email support@aesthetickeposters.com with your order number.Policy subject to change without notice.

 

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